RUEN
Cards FAQ
Getting Started

Can I pay while traveling?

How to pay on trips and which product is best suited for it

✈️ Can I pay while traveling?

Yes, you can pay while traveling — the key is choosing the right product.

✅ Flexy Travel HG, Flexy Travel SG, and Flexy Singapore — for travel and offline payments

Flexy Travel HG and Flexy Travel SG support 🍏 Apple Pay and 🤖 Google Pay. Flexy Singapore supports 🤖 Google Pay, but not Apple Pay. These cards can therefore be used for:

  • 🏬 offline stores (paying with your phone via Apple Pay / Google Pay)
  • 🛒 online stores (paying with card details on websites and in apps)

To start paying offline, add your card to a wallet using the guide for your exact card:

🌐 Flexy USA — mainly for online purchases; Flexy Singapore — online + Google Pay

Flexy USA is primarily suited for online stores and subscriptions. Flexy Singapore also works for online payments and additionally supports 🤖 Google Pay for offline purchases.

If you need 🍏 Apple Pay, use Flexy Travel HG or Flexy Travel SG. For 🤖 Google Pay, Flexy Singapore is also supported.


If a payment does not go through, check:

  • whether your balance is sufficient (including the operation fee),
  • which settlement currency is selected (USD is recommended when available),
  • whether the billing address is entered correctly if the merchant asks for it.

On this page