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Cards FAQ
Getting Started

Balance top-up

Available top-up methods — cryptocurrency, Russian bank cards, and SBP

💰 Balance top-up

We support several top-up methods — choose whichever is most convenient for you.

🧭 How to top up the balance (inside the mini app)

  1. Open the Profile section
  2. Tap Top up
  3. Enter the amount and Email
  4. Choose a top-up method
  5. Tap Proceed to payment and complete the payment

✅ Available methods

â‚ŋ Cryptocurrency

Pay with cryptocurrency. Available coins and current terms are shown in the bot.

đŸ’ŗ Russian bank cards

Top up using Russian bank cards.

⚡ SBP

Top up via SBP.

â„šī¸ Important

  • Fees, limits, and method availability may differ and are always displayed in the Telegram bot before you confirm the top-up.
  • If one method is temporarily unavailable, try another one — in most cases that solves the issue.

🆘 Support

If you have trouble topping up, contact support:
https://t.me/flexy_sup

To help us resolve it faster, include:

  • the top-up amount;
  • the top-up ID (from transaction history in Profile);
  • the selected method (â‚ŋ crypto / đŸ’ŗ Russian cards / ⚡ SBP);
  • a screenshot of the error, if possible.

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