Billing address
What a billing address is, how to fill it in, and what to do if payment fails
🧾 Billing address
If you are adding a card to Apple Pay or Google Pay, follow the dedicated guides:
Do not use random addresses for wallet setup if the guide says otherwise: requirements for wallet enrollment may differ from a regular online payment.
For Google Wallet, start with a Singapore billing address. If the card is rejected, repeat the flow with a USA billing address. For Apple Pay with Flexy Travel SG, use the USA region.
To change the region and link the card in Apple Store, use the separate guides:
- 🏬 Apple Store for Flexy Travel HG
- 🏬 Apple Store for Flexy USA
- 🏬 Apple Store (Singapore) for Flexy Singapore — Apple ID region Singapore, card added during the region change
- 🏬 Apple Store (USA) for Flexy Travel SG — issuer Singapore, Apple ID region USA
What is a billing address
A billing address is the address used for payment verification on the merchant / bank / payment system side.
It is not the shipping address. A billing address is used to confirm that the card data matches the issuing settings and security checks.
Which billing address we provide
We provide the billing address in the Telegram bot in the following format:
Street: 4215 Credit Union Dr | City: Anchorage | State: Alaska | Index: 99503 or AK 99503 | Country: USA
How to split it into form fields
🇺🇸 If the site asks for a US phone number
Sometimes the checkout page or billing form asks for a US phone number.
If the field is mandatory and you cannot proceed without it, enter any random number in the format +1 followed by 10 digits.
❌ If the payment fails because of the address
If the payment is declined and the reason looks like “invalid address / billing address mismatch”, follow these steps:
In the app, look up the issuer country / issuing country.
- If the card is issued in USA — use the billing address from the bot.
- If the issuer country is different — take a random real address from the required country via Google Maps and use it as the billing address.
Make sure Country and State / Region are correct, and that the ZIP code matches the city/state. Some forms are sensitive to abbreviations (for example AK instead of Alaska) — use the version accepted by the specific site.
What to do if this does not help
- Try paying a different merchant or use another checkout flow — verification rules can differ.
- Make sure you are not using the billing address as the shipping address.
- If the question is about adding the card to 🍏 Apple Pay or 🤖 Google Pay, go back to the matching guide and follow it exactly:
• 🍏 Add card to Apple Pay (Flexy Travel HG)
• 🤖 Add card to Google Pay (Flexy Travel HG)
• 🍏 Add card to Apple Pay (Flexy Travel SG)
• 🤖 Add card to Google Pay (Flexy Travel SG)
Need help? Contact support: https://t.me/flexy_sup
Attach a screenshot of the error and include the merchant / site, amount, and attempt time.